Deposits:
We require a valid credit card number and expiration date to hold a reservation. The only exception to this is with organizations (schools, churches, etc) with which we have made prior arrangements to waive the credit card info requirement. When you place a reservation with us you will be asked to provide this credit card information during the reservation process.
Rental Agreement:
All customers are required to sign a rental agreement. If you reserve using our online reservation system, you will automatically be e-mailed a copy of the agreement. Please read this carefully agreement carefully.
Cancellations:
You may cancel your reservation up to 14 days before the event at no cost to you. This allows us enough time to attempt to rent the equipment to someone else. If you cancel any less than 3 days before the event, you will be responsible to pay us 50% of the rental fee, excluding any sales tax, due to the unlikelyhood of us being able to rent that equipment to others. The only exception to this policy is if the event is cancelled due to weather on the day of the event (see "Weather Policy" below). In that case, you may cancel the event at no cost to you. We will contact you in the morning on the day of the event, if the weather is inclement or is forecast to be, and let you decide if you wish to cancel. If you tell us to deliver the equipment at this time, you are responsible for the entire rental fee. No refunds will be issued on additional insured fees under any circumstances.
Weather Policy:
TJ's Party Jumpers reserves the right to cancel the delivery of any of our rental equipment when we believe weather conditions are unsafe for its use. If we believe conditions are safe, but rain is present or is forecast, we will leave it up to the customer (see "Cancellations" above).
Staking of Inflatables:
TJ's Party Jumpers will not be held responsible for underground utilities or sprinkler system damage when staking down inflatables.
Public Property Events:
Most municipalities have additional insurance requirements when setting up on public property. It is the customer's responsibility to contact the municipality to find out these requirements, if any, and communicate that information to us.
Sod/Grass
We will not be responsible for any damage to sod or grass.
Equipment Damage or Abuse:
We do not hold our customers responsible for equipment failure from normal use and when our equipment has been used as instructed. However, the customer is responsible for any damage to or abuse of our equipment while it is their possession. If any repair to our equipment or replacement of our equipment is necessary due to customer damage or abuse, whether by them or those present at their event, we will charge their credit card to either repair or replace our equipment as needed.
Equipment Cleaning:
We expect to clean out the normal grass and leaves that accumulate in the inflatables from normal use and we do not charge customers for this type of cleaning. However, no other foreign objects should ever be allowed in the inflatables and we will charge a $25 an hour cleaning fee to remove them. These items include, but are not limited to: silly string, liquids, beverages, food of any type, candy, sand, rocks and toys. Water should never be applied to any inflatable not specifically designed for use with water. If you apply water to an inflatable not designed for its use we will charge a $100 charge to clean and dry the inflatable.
Removal of Silly String like substances:
If silly string or any similiar substance is permitted to come in contact with the inside or outside of the inflatable unit, a $200.00 cleaning fee shall be automatically imposed by TJ's Party Jumpers. If, in our opinion, the damage is severe enough to render the unit unrentable, the customer will be responsible for the replacement of the unit (minimum $1,000), at full replacement price, and any loss of revenue until the replacement arrives. The reason for this policy is that the chemicals in these products cause irreparable damage to the inflatable and the cleaners that have to be used to remove them also cause additional damage.
Removal of Bio-hazards:
A $100 cleaning fee will automatically be imposed for the removal of any human or animal by-product. These include: blood, urine, feces, vomit, nasal fluids and saliva.
Delivery Policy:
All of our rentals include free local delivery, setup and removal. Upon delivery, we will walk you through safety rules prior to and after set up of the bounce house. Safety is our primary concern. With that in mind, TJ's Party Jumpers reserves the right to cancel any reservation that, in the opinion of the TJ's Party Jumpers representative, it deems a danger or jeopardizes safety in any way. The dimensions of all of our equipment are listed in the item descriptions. If we deliver equipment to the specified location and the equipment cannot be set-up because the area is inaccessible or not suitable for safe set-up, you will be responsible to pay 50% of the total rental fee. Unsuitable areas can be caused by: animal excrement, vegetation, not enough ground space including a 3' safety zone around all inflatables, inadequate access to set-up location, overhead obstructions or unsuitable ground material like sharp gravel or any substance which may damage the equipment.
Your Data:
Keeping your data safe is another area we take very seriously. We use SSL encryption for the transmission of all your personal information and will never share or sell any of that info with anybody.
General Safety Rules:
Always have a responsible adult present to supervise others.
Use common sense in supervising use of the unit. If something does not look right, you should stop it immediately.
All riders should be in the same group (i.e.: the same related size).
Never jump on a partially inflated unit.
Do not plug and unplug blower or turn on and off repeatedly, as it will cause it to burn up.
Never put a hose or water on the unit (unless specifically designed).
Remove shoes and any sharp objects from your person or in pockets.
Do not allow riders to hang or pull on netting.
In case of rain, remove riders and unplug motor and extension cord from wall. After deflated, fold unit onto itself to keep the play area dry.
RENTAL AGREEMENT AND TERMS OF LEASE
Release and Waiver of Liability and Indemnity: In Consideration of the foregoing lease, Lessee acknowledges and agrees for himself, herself, itself and any personal representatives, heirs and next of kin that he, she or it assumes full responsibility for the safe use and operation of the property leased herein during the entire time that the property is under lessee’s care, custody or control. Lessee warrants and represents that he, she or it will, at all times, supervise the safe use and operation of the property leased herein. Lessee further agrees that he/she/it is responsible for the full value of the property leased herein in the event the property is lost, stolen or damaged while in lessee’s care, custody or control. Lessor makes no warranties or representations, express or implied, about the safety of any of the property leased.
Assumption of the Risk: Lessee recognizes and understands the use of Lessor’s equipment may involve inherently dangerous activities. Lessee hereby releases, waives, and discharges Lessor, including its agents, servants, employees, officers, directors, and shareholders from and against any and all claims for damages suffered by any person or entity connected with the use or operation of any of the property leased herein. This release is intended to include, but is not limited to, liability due to Lessor’s negligence, regardless of whether such negligence is active or passive. This release is intended to discharge Lessor from all liability for any injury to any and all person(s) and any all property connected with the lease of the property, physical injury, death, enjoyment of life, loss of profits, injury to goodwill, injury to reputation and all other forms of consequential injury and damage, regardless of how such injury or damage is called or characterized. Lessee waives all rights to sue Lessor for any injury a child or adult may suffer due to negligence or any other cause.
Lessee shall be in full charge of the safe use and operation of the property leased herein and promises and agrees to indemnify and hold Lessor, including its agents, servants, employees, officers, directors and shareholders, harmless from and against any and all claims demands, expenses, and liabilities arising, or which may arise, from the use and operation of the property leased herein.
Insurance: The Lessee understands that insurance for liability, health, and medical or disability coverage in any way related to the rental of equipment under his agreement is the sole responsibility of Lessee.
Deposit Policy: All rentals require a deposit of 50% of the full unit rental fee and the deposit must be received prior to the event being “confirmed” in our system. Deposits must be secured with a valid debit or credit card even when paying cash.
Cancellation Policy: All cancellations, other than weather-related as described below in the Weather Policy, must be made at least 3 days prior to your event or be subject to forfeiture of the reservation deposit which is 50% of the full rental price confirmed.
Payment: Some rentals may be paid by cash, debit card, or credit card. If a debit or credit card voucher comes back unpaid, a $25.00 service fee must be paid in cash when notified. If payment is not received at the below address, the voucher will be turned over to an attorney for collection. A minimum charge of $100.00 plus all costs for attorney’s fees, and other expenses of enforcing this Agreement shall be paid to the prevailing party by the losing party.
Compliance: Failure to comply with the terms of the agreement or failure to make payment or failure to have Lessor’s equipment returned as agreed to shall make lessee liable to Lessor for an additional day(s) rental fee(s) per day until all equipment is returned. In addition all court, legal and/or attorney fees incurred in order to obtain return of these rented products. Lessee further expressly agrees that the foregoing release, waiver and indemnity agreement is intended to be as broad and inclusive as is permitted by law and if any portion of this agreement is determined to be invalid by a court of competent jurisdiction, then the remainder of this agreement shall remain in full force and effect.
Installation of Inflatable: Lessor will not be held responsible for underground utilities or sprinkler system damage when staking down inflatables. Lessee assumes full responsibility for any electrical damage from the use of equipment. We will not be responsible for any damage to sod or grass.
Public property Events: Most municipalities have additional insurance requirements when setting up on public property. It is the customer’s responsibility to contact the municipality to find out these requirements, if any, and communicate that information to us.
Equipment Damage or Abuse: We do not hold our customers responsible for equipment failure from normal use (guidelines below) and when our equipment has been used as instructed. However, the customer is responsible for any damage to or abuse of our equipment while it is their possession. If any repair to our equipment or replacement of our equipment is necessary due to customer damage or abuse, whether by them or those present at their event, we will charge their credit card to either repair or replace our equipment as needed. Customer will also be charged any down-time or missed rentals due to damage and repair.
Generator Use & Procedures: Generators must only be used for approved plug-ins (i.e. - blowers, concession machines). NO generator should have MORE THAN (2) TWO APPROVED ITEMS PLUGGED IN AT ONE TIME. Approved items must be written or checked on the front of this agreement. All plug-ins used must be plugged in by a TJ's Party Jumpers delivery/service agent. Generators that have been used with unapproved plug-ins (ie. - DJ equipment, amplifiers, electrical cooking devices, etc.) may incur damage. If damage occurs, client will be charged a generator repair or replacement fee. TJ's Party Jumpers will not be liable for damage caused to unapproved plug-in equipment.
Equipment Cleaning: We expect to clean out the normal grass and leaves that accumulate in the inflatables from normal use and we do not charge customers for this type of cleaning. However, no other foreign objects, which could damage and/or stain the units should ever be allowed in the inflatables. TJ's Party Jumpers reserves the right to charge a $25/hr cleaning fee to remove them. These items include, but are not limited to: liquids, beverages, food of any type, candy, sand, rocks and toys. Water should never be applied to any inflatable not specifically designed for use with water. If you apply water to an inflatable not designed for its use we will charge a $100 charge to clean and dry the inflatable. A $100 cleaning fee will automatically be imposed for the removal of any human or animal by-product. These include: blood, urine, feces, vomit, nasal fluids and saliva.
Removal of Silly String like substances: WARNING! If silly string or any similar substance is permitted to come in contact with the inside or outside of the inflatable unit, a $200.00 cleaning fee shall be automatically imposed by Lessor. If, in our opinion, the damage is severe enough to render the unit unrentable, the customer will be responsible for the replacement of the unit (minimum $1,000), at full replacement price, and any loss of revenue until the replacement arrives. Please be advised, chemicals in silly string and/or like substances WILL CAUSE IRREPARABLE DAMAGE TO THE INFLATABLE UNIT.
Weather Policy: In the event of bad weather, you will be given the option to cancel (2) two hours prior to the event and receive a full refund of your deposit. Equipment will not be set up in the following conditions; rain, snow, high wind, muddy conditions, or temperatures below 40 F. If you choose to have us come and we are unable to set up due to weather conditions (rain, snow, wind, mud) you will forfeit your deposit. Once any equipment is setup, the full rental price applies. Refunds or rain checks will not be issued in the event of the leased equipment is not used for any reason.
Installation and Set-up: Units must be operated over a smooth, compatible surface such as grass or a hard top surface. The unit may not be operated on rough surface such as brick, glass or any jagged object. Unit must be anchored prior to use and deflated in high winds or gusts. Lessee must furnish electrical outlet with Slo-Blo fuse or 30 amp fuse circuit without anything else connected. Use of more than one extension cord may cause motor to burn up (minimum replacement cost $250)! Use only one blower per fuse circuit. Use of extension cords and/or plug in of any additional extension cords other than those provided by the Lessor is strictly prohibited.
RULES OF CONDUCT
1. Always have an ADULT present to supervise riders.
2. Never jump on partially inflated unit.
3. Do not allow riders to play or climb on walls.
4. Follow number of riders listed below.
5. Do not plug and unplug or turn on and off blower repeatedly as it will cause it to burn up.
6. Shoes must be removed before playing in any unit.
7. Do not let strangers ride the rental inflatable.
8. Never put a hose or water on a unit not designed for water.
9. In case of rain, remove riders and unplug motor and extension cord from the wall socket. After deflated, fold unit on itself and keep play area dry.
10. Remove any sharp objects from your person or pockets.
11. Do not allow riders to hang on netting or pull on high tube supports.
12. NO FOOD, NO DRINKS OR SILLY STRING ON THE UNIT AT ANY TIME!!!
13. Carefully monitor riders whoe are over or undersized to prevent injuries to themselves, others, and the units themselves.
Children of same age group must play on unit at same time only.
Maximum number of riders is as follows:
|
Under 5 Years |
8 Years and Under |
9-13 Years |
14-15 Years |
15+ Years |
|
10 |
8 |
6 |
3 |
No Adults, Please |
SAFETY IS OUR #1 CONCERN. PLEASE DO NOT OVERLOAD!
I agree to follow and utilize these Safety Rules & Operating Instructions at all times during the operation and use of the interactive inflatable game.
Customer Name: (Print Please) ________________________________________________________________________
Signature: _____________________________________________________ Date: ________________________
By signing below, you agree to adhere to the terms and conditions outlined in the rental agreement above.
Customer Name: _________________________________
Signature: _________________________________ Date: __________10/06/2026 5:18 PM_____________